UNDERSTAND YOUR CARE

Decode every diagnosis, test result, and treatment plan.

Your Solace advocate will translate medical language so you’ll always understand your diagnosis and treatment options. 

Get Started

50% of patients don’t understand their doctor’s guidance

When you receive lab results or treatment instructions, your Solace advocate will do more than just explain them — they’ll help light the way forward. With their guidance, you’ll know your next steps, keep getting answers, and stay on track with your care.

UNDERSTAND YOUR CARE

Decode every diagnosis, test result, and treatment plan.

Your Solace advocate will translate medical language so you’ll always understand your diagnosis and treatment options. 

Get Started

50% of patients don’t understand their doctor’s guidance

When you receive lab results or treatment instructions, your Solace advocate will do more than just explain them — they’ll help light the way forward. With their guidance, you’ll know your next steps, keep getting answers, and stay on track with your care.

Shining a light in the dark, so you can see a way forward

Your advocate knows nothing is simple

If you’ve ever felt lost trying to understand your care, you’re far from alone. A 'negative' test result can be good news, an 'impressive' scan might be a concern, and a 'benign' tumor isn't always harmless. Healthcare is rarely simple, but no matter who you are or where you come from, your advocate understands the nuances and will guide you with compassion every step of the way.

Knowledge is power

Over 94% of patients experience better healthcare while working with an advocate. That’s because Solace advocates help you understand your diagnosis and treatment plan - so you can make confident decisions about your care.

Your advocate understands you

Healthcare is personal and your advocate knows this better than anyone. They’ve worked the medical field and spent many years advocating for their patients' care in busy, complex and broken health systems. They’ll take the time to listen to your concerns and create a safe space where you can ask questions (What is sodium? Why am I taking Warfarin?) and get answers.

Translating medical jargon

“I often don’t understand the language my doctor uses, and I think he judges me for it. My advocate explained my treatment instructions and test results in plain language. It was like she switched a light on for me – finally it all made sense. She treated me with compassion, and understood that sometimes I just need a little help to make sense of my healthcare.”

Translating medical jargon

“I often don’t understand the language my doctor uses, and I think he judges me for it. My advocate explained my treatment instructions and test results in plain language. It was like she switched a light on for me – finally it all made sense. She treated me with compassion, and understood that sometimes I just need a little help to make sense of my healthcare.”

Martin w.

Verified Solace patient

COVERED MEMBERS PAY AS LITTLE AS $0

It’s easy to get started

Intake Session

We’ll call and discuss your care journey, your concerns, and the ways an advocate can help.

Advocate Meeting

Meet your Solace Advocate - an expert who will listen to you, understand you, and fight for you.

Ongoing Support

We’re here for you whenever you need - however long it takes. No health issue is too big, or too small.

Get Started

Frequently Asked Questions

How are advocates qualified?

Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds.

98% of Solace patients report better healthcare outcomes after working with an advocate.

Advocates on Solace are independent—meaning they work for you, not for an insurance company or a hospital.
Your advocate will always have your best interests, and best outcomes, at heart.

Does my insurance cover this?

Healthcare advocates on Solace are fully covered by Medicare and many Medicare Advantage programs.

Check your eligibility to see if you qualify—it only takes a minute.

What can't an advocate do?

We know our advocates sound a bit like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance.

They can’t replace your doctor, but they can break down the barriers standing between you and the quality healthcare you deserve.

Are advocates local?

We have advocates serving all 50 states, but an advocate doesn’t need to live in your city to help you get the best care.

Wherever they are, they’ll work closely with your doctors and find the local resources you need to get the best possible health outcome.

We’ll match you with the best advocate for you.