Get the Answers You Need
When it comes to your health, clarity is critical. We make sure you know the right questions to ask to get the answers you need.
How Solace Works
Whatever it is. Whoever it’s for. However long you need it. We connect you to real people who can help.
Tell us what's going on.
We'll listen to your story and match you with the right advocate for your personal needs. Talk to someone as soon as today.
Meet your advocate by phone or video.
Your advocate is your ally. We make the calls, get the appointments, fill out the paperwork and help you get the answers and the care you need.
Get ongoing support whenever you need.
Your advocate doesn't stop working when you leave the doctor's office. We're here for you whenever, for as long as you need it.
You Are Not Alone
Her understanding of the healthcare industry, helped get our voices heard & the hard questions answered.
Our advocate exuded strength, expertise and support for my family during an extremely challenging and uncertain time with my brother's well-being. Her understanding of all facets of the healthcare industry helped get our voices heard and the hard questions answered. She advocated for our family with calmness and compassion; always prioritizing our wellbeing.
Alicia D.
How Do We Match You?
We offer a free care assessment with our on-staff doctor. This is a virtual call to discuss your challenges and match you with your perfect care advocate.
Who Are Our Care Advocates?
Solace care advocates are prior healthcare professionals. They have deep expertise and relationships in the area you are struggling with.
How Can An Advocate Help You Today?
Frequently Asked Questions
We work to understand your unique situation: your health, your family, your challenges, your personal health goals. Then, we match you with an advocate who has the best clinical and life experience to champion your personal care.
You can meet with your advocate as often as you need to get the care you require. Some people will speak with their advocate daily; others may only require an hour a week, depending on your health situation.
If you're unhappy with your advocate, please contact our team at support@solace.health and we'll make it right. Our advocates are professionals who understand that sometimes it's not a perfect fit.
Your advocate can assist with any healthcare headache, from scheduling appointments to helping with paperwork, communicating with your medical team and talking to your insurance plan. They ensure smooth navigation of your healthcare journey for as long as you need.
You'll meet your advocate by phone or video and communicate with them the same way. Solace's platform is HIPAA-compliant and entirely secure, so you can send messages and schedule virtual visits for ongoing care.
Solace is covered by insurance for over 65 million Americans with Medicare or Medicare Advantage plans. If you're paying out-of-pocket, advocates on Solace also offer free consultations and hourly paid services.
Your Voice Deserves to be Heard
Give us a call or write us an email anytime. We’ll help you every step of the way.