Healthcare shouldn’t be this complicated. Learn the terms that matter to make informed decisions about your health.
Telehealth services allow patients to access healthcare remotely through video calls, phone consultations, and digital messaging. These services make it easier to receive medical advice, manage chronic conditions, and access specialists without traveling to a doctor’s office.
Medicare covers many telehealth services, including virtual visits with doctors, mental health counseling, and remote monitoring for chronic conditions. Under Original Medicare (Parts A & B), telehealth services are typically covered for beneficiaries in rural areas or when receiving care at approved healthcare facilities.
Medicare Advantage (Part C) plans often offer broader telehealth benefits, including virtual primary care visits and expanded mental health services. However, Medicare Advantage plans may have network restrictions, meaning patients must use in-network providers to receive full coverage. Some private insurance plans also cover telehealth, but coverage details, copays, and provider networks vary by plan.
A Solace advocate can help you find telehealth services covered by your insurance, connect with virtual care providers, and make sure you’re receiving the care you need—without unnecessary out-of-pocket costs.
Need help accessing or understanding telehealth services? Find an advocate today.