Robert C.
Verified Customer
May 2024
Kristine performed splendidly. My problem was that UHC was not approving our request to allow my wife into an inpatient rehabilitation hospital. The day Kristine began her efforts, the insurance company accepted my wife into the appropriate facility.
Elena P.
Verified Customer
Jan 2024
Laura was absolutely fabulous! She was professional, knowledgeable and above all compassionate! From our first conversation on Solace she offered really insightful advice, even before I officially signed with her. She has a lot of experience and knowledge navigating the health care system!
Juana R.
Verified Customer
Oct 2023
Ketsia is a fountain of information. I'm so lucky Solace connected me to her.
Carla S.
Verified Customer
Dec 2023
Ken’s dedication and kindness made the process stress-free and he got us an amazing result! Highly recommend!
Tara P.
Verified Customer
May 2024
We can’t imagine going through this process without Solace. They have helped us understand our care, figure out how to pay for treatments, and talked us through the personal challenges we’ve faced along the way. We feel so much calmer with them by our side.
871 reviews
Jakob M.
Verified Patient
Aug 2024
Because of my advocate, I’m able to live a full and meaningful life despite the presence of MS. He found me support, helped manage meds, and checked on me after every treatment. While MS will always be a part of my story, it doesn’t define who I am or what I’m capable of achieving. To anyone facing a diagnosis of MS: You’re not alone.
Sandra R.
Verified Patient
July 2024
Krista, thank you for helping me get back some of my independence after being diagnosed with Parkinson's. You knew the right doctor to send me to. I really appreciate your help with making appointments, and how you were always there for moral support. Your kindness made all the difference, and your help has been invaluable. We're so thankful to have you.
Malik E.
Verified Patient
July 2024
My stroke was serious and left much of my right side paralyzed. I was truly overwhelmed, not only because I was recovering from a stroke, but because of the massive bill I was left with. My advocate made treatment easy, was there when I needed her, and worked with the hospital to make my bills affordable. I’m forever grateful.
Rebecca P.
Verified Patient
June 2024
My mother hurts so much sometimes she can’t walk. After seeing countless doctors, we were starting to lose hope. Normal arthritis treatments weren’t working. Our Solace advocate heard our story and put us in touch with a specialist who actually listened. Within weeks, my mom was on new meds, and was gaining new hope. Thanks so much.
Adrian L.
Verified Patient
June 2024
Our advocate was amazing! She coached us through numerous appointments, did a ton of research on arthritis treatments and guided us through the entire process. She’s down to earth, knowledgeable, and wants what’s best for you. She’s still helping navigate the complicated path of pain management. We couldn't be where we are without her!
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"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Laura B.
Verified Customer
June 2024
If you look up empathy in a dictionary, my advocate’s face would be there. She helped with my dad, when he was undergoing a lung transplant due to COPD. She listened to the healthcare team, asked the important questions, and built relationships with his entire medical team. She also supported my mom. My advocate made me feel like I had a guardian angel by my side.
Mark L.
Verified Customer
Aug 2024
Two years ago, I was diagnosed with lupus. It was a difficult diagnosis to make, and it’s been even harder to treat. I have to give special praise to my health advocate for her guidance and help through this process. With the help of my advocate, I’m now in a much better medical, physical, and mental state of being. Thank you to Solace for their expertise and knowledge.
Meghan L.
Verified Customer
June 2024
My healthcare advocate is a true hero in my battle against COPD. Her holistic approach and genuine concern for my well-being have been instrumental in my recovery journey. From the moment we first spoke, I felt understood and supported. Their expertise and encouragement have inspired me to take control of my health and live my life to the fullest despite COPD.
Amy B.
Verified Customer
June 2024
Sarah is a compassionate, dedicated, and accomplished nurse practitioner with a specialty in geriatrics -- and, through Solace, helps the loved ones of seniors. She adeptly assisted my family with the complex web of aging and navigating the elder care systems of support. I can not recommend Sarah more highly because of how she guided our family during a challenging and emotionally difficult time.
Kim O.
Verified Customer
Aug 2024
We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.
Jeff M.
Verified Customer
Aug 2024
I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.
Dianne R
Verified Customer
March 2024
My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.
Janice L.
Verified Customer
March 2024
From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.
Alison
Verified Customer
March 2024
Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.
Kim P.
Verified Customer
March 2024
Linnea was extremely helpful in ensuring the best professional and respectful care, coordinating transitions from inpatient to outpatient care and communicating with my healthcare team. She is very willing and eager to help with an emphasis on personalizing her work to my unique situation.
Kara G.
Verified Customer
Feb 2024
Solace changed our lives. Through our advocates work ethic, inability to give up, and compassion for our family she helped us navigate the horribly frustrating insurance world. Our son is severely disabled. She was able to jump right into the chaos and countless insurance denials, pinpoint the issue, then provide solutions.
Frannie S.
Verified Customer
March 2024
Donna is an outstanding advocate! She listened carefully, asked good questions, caught on very quickly to my issue, showed genuine compassion, and best of all, solved my problem in an unbelievably short period of time. I was astounded when she had the result I had been struggling with for MONTHS resolved in 8 DAYS!
Andrew L.
Verified Customer
Aug 2024
Our advocate is very knowledgeable, kind and helpful. I know she is someone I can count on when finding care for a loved one or if I have any questions she is always willing to make time to answer them.
Michelle H.
Verified Customer
Aug 2024
My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.
Ninna M.
Verified Customer
July 2024
I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.
Danh Q.
Verified Customer
Aug 2024
The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!
Karen K.
Verified Customer
July 2024
I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!
Peter H.
Verified Customer
Aug 2024
My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended