Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Brenda W.
Verified Customer
Feb 2024
After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.
Lori S.
Verified Customer
July 2024
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.
871 reviews
Abraham B.
Verified Patient
June 2024
My advocate helped us resolve a critical family emergency over Christmas. My mother has Parkinson’s, and we were dealing with a hospital staff that wouldn’t answer phones or return messages. My advocate looked into our case, contacted the physician in charge, and got us the help we needed. I do not know what we would have done without her.
Joshua H.
Verified Patient
July 2024
Claudia Cometa has been helping me navigate my dad’s cancer diagnosis. She helps interpret Dad's test results and labs, and works with all his doctors to ensure he’s receiving the best care possible. I can’t imagine how much worse this journey would have been without Claudia's care, concern, and guidance.
Lucy T.
Verified Patient
Aug 2024
After months of searching for severe depression and anxiety help for my son, I stumbled across Solace and they introduced me to Kathleen. What a relief. Her knowledge and experience advocating for patient rights and quality care have been invaluable to me and my son. Thanks Kathleen!
David C.
Verified Patient
Aug 2024
Solace was incredibly helpful as my aunt struggled with a number of healthcare challenges in the last months of her life. My advocate has an inquisitive mind and is able to "translate" medical speak into language that is easy to understand. I would absolutely recommend that anyone facing healthcare challenges should see if Solace can become a part of the solution.
Linda K.
Verified Patient
Aug 2024
We cannot thank our advocate enough for her knowledge, compassion, kindness, patience, understanding and professionalism. Her diligence, attentiveness and conscientiousness relating to navigating the cumbersome and bureaucratic health care system was absolutely amazing. I am in the health care industry and I have never met such a dedicated and strong patient advocate.
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
Michelle H.
Verified Customer
Aug 2024
My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.
Ninna M.
Verified Customer
July 2024
I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.
Danh Q.
Verified Customer
Aug 2024
The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!
Karen K.
Verified Customer
July 2024
I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!
Peter H.
Verified Customer
Aug 2024
My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended
Roy L.
Verified Customer
Aug 2024
I found the pot of gold when I found Solace. I cannot imagine how we could have traversed the intervening years without your guidance. I certainly would have frustratingly spun my wheels trying to find a better residence for my love one. You are singularly responsible for providing my loved one what he desired most: to finish his years in his home.
Francessca R.
Verified Customer
Aug 2024
Caregiving is hard; I'm so glad I found Solace. Caregivers need support too and that support is hard to find. Listening fatigue is real! Keep your friends and use Solace.
Cheryl L.
Verified Customer
Aug 2024
Many times, navigating the insurance while dealing with an illness, can be very challenging. My advocate was able to help me better understand what my insurance covers, how to communicate with my insurance company and how to continue to follow up to make sure I’m not paying bills that should be covered by insurance. My advocate is amazing and I highly recommend Solace!
Chip M.
Verified Customer
Aug 2024
Two words: Life Saver. We were overwhelmed with all the limits on my Dad's Medicare (DIS) Advantage plan and coordinating the care after he had stays in the hospital and skilled nursing. She sorted it all out. She connected all the dots, got his home health care going at his new assisted living residence, and communicated updates all the time. LIFE SAVER! Thank you, Solace!!!
Sherry J.
Verified Customer
Aug 2024
My advocate has been helping my mother with some health issues. She is a true professional by researching new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. She truly cares about her clients.
Andrew P.
Verified Customer
Aug 2024
Our advocate has been an amazing asset to helping me care for my mother. As a caregiver and a son, she was extremely helpful in lessening the burden on myself and giving me more time to focus on my own life. She’s been super patient, understanding, and obviously passionate about helping families in need. I couldn’t recommend her more if you need help improving your family’s lives.
Erica G.
Verified Customer
Aug 2024
Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.
Jezabel E.
Verified Customer
Aug 2024
My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.
Amy B.
Verified Customer
June 2024
Sarah is a compassionate, dedicated, and accomplished nurse practitioner with a specialty in geriatrics -- and, through Solace, helps the loved ones of seniors. She adeptly assisted my family with the complex web of aging and navigating the elder care systems of support. I can not recommend Sarah more highly because of how she guided our family during a challenging and emotionally difficult time.
Kim O.
Verified Customer
Aug 2024
We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.
Jeff M.
Verified Customer
Aug 2024
I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.
Dianne R
Verified Customer
March 2024
My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.
Janice L.
Verified Customer
March 2024
From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.