Michelle H.
Verified Customer
Aug 2024
My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.
Ninna M.
Verified Customer
July 2024
I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.
Danh Q.
Verified Customer
Aug 2024
The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!
Karen K.
Verified Customer
July 2024
I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!
Peter H.
Verified Customer
Aug 2024
My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended
871 reviews
Jezabel E.
Verified Patient
Aug 2024
My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.
Francessca R.
Verified Patient
Aug 2024
Caregiving is hard; I'm so glad I found Solace. Caregivers need support too and that support is hard to find. Listening fatigue is real! Keep your friends and use Solace.
Chip M.
Verified Patient
Aug 2024
Two words: Life Saver. We were overwhelmed with all the limits on my Dad's Medicare (DIS) Advantage plan and coordinating the care after he had stays in the hospital and skilled nursing. She sorted it all out. She connected all the dots, got his home health care going at his new assisted living residence, and communicated updates all the time. LIFE SAVER! Thank you, Solace!!!
Erica G.
Verified Patient
Aug 2024
Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.
Cheryl L.
Verified Patient
Aug 2024
Many times, navigating the insurance while dealing with an illness, can be very challenging. My advocate was able to help me better understand what my insurance covers, how to communicate with my insurance company and how to continue to follow up to make sure I’m not paying bills that should be covered by insurance. My advocate is amazing and I highly recommend Solace!
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Deb O.
Verified Customer
March 2024
I was connected to Melanie through Solace. My mom lost a daughter in June and 8 months later about to lose her husband. Mom didn’t know who to call for in-home nursing and care when she began hospice. Our advocate talked to my Mom and totally put her mind at ease and gave her enough information to feel confident enough on which way to go and who to call. 100% recommend.
William L.
Verified Customer
April 2024
Solace was a much needed support when we were facing a terminal illness and all that goes with it. Our advocate as a RN was able to give us peace of mind on medical issues we were facing and her staff came in to give the primary caregiver a much needed break. I wish we had found them sooner as it would have made the end of life process much better.
Barbara K.
Verified Customer
April 2024
Thank you so much for working with the local hospital on getting a coding error fixed. I was dealing with this for two years ($9000 bill) and the bill had gone to a collection agency. I’m not sure I could have ever gotten the hospital’s attention despite filing an appeal and everything else I had done. The hospital completely wiped off my bill plus another little bill.
Ben W.
Verified Customer
April 2024
Solace has been a godsend to my wife and I. Our advocate's knowledge and go-get-em work ethics are a few of the reasons I will keep her info to continue to use and recommend to anyone in need of her services.
Kristen T.
Verified Customer
April 2024
Carol Anne exuded strength, expertise and support for my family during an extremely challenging and uncertain time with my brother’s well-being. Her understanding of all facets of the healthcare industry helped get our voices heard and the hard questions answered. She advocated for our family with calmness and compassion; always prioritizing our wellbeing.
Angela C.
Verified Customer
April 2024
I unexpectedly became an inpatient due to severe pancreatitis after a procedure. Melanie took over all my bills, STD paperwork and medical care. I was basically in a coma due to the heavy sedation. I was hospitalized for 3 weeks. I almost lost my fight at one point. But with Melanie at the wheel I was able to recover and concentrate on my rehabilitation.
Caren W.
Verified Customer
Jan 2024
My advocate's assessment and medical experience saved my life. Thank you Solace!
Alex K.
Verified Customer
Feb 2024
Katy is fantastic. She stepped in at a very stressful period for my family and helped us navigate a world that was foreign to us. After days of frustration trying to navigate a hospital system with little luck/progress, Katy stepped in and immediately got us moving in the right direction. We would highly recommend Katy to Solace users.
Ally F.
Verified Customer
Feb 2024
Linda knows her area in the medical field ... She astonishes me with her knowledge and important and appropriate recommendations ... When something needs to be done she takes care of it immediately as in phoning the pharmacy, calling the doctor or arranging medical services. As a result, she gave me a sense of security.
Justin M.
Verified Customer
Jan 2024
Brandie was absolutely amazing!!! I needed to transfer my dad from a facility in Arkansas to a facility in Texas. I did not know where to start. Navigating the Medicare/Medicaid between two states was daunting to me. My friend of mine recommended Brandie and let me tell you she made it happen!!! I couldn’t have done it without Brandie and Solace.
Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Laurie D.
Verified Customer
Dec 2023
Gayle is so much more than advertised. An advocate for my 95 year old father's medical as well as insurance care. She developed a knowledgeable and trusted relationship with Dad's primary care physician which was an extraordinary help with all the time zones involved.
Carol B.
Verified Customer
July 2024
When my mother was recently hospitalized, I felt that I had it all together and was very diligent with talking to the doctors and nurses. After a few days, with diagnosis changing again along with prescriptions and doctors from several different specialties, it became apparent that the communication was breaking down. Solace was such a godsend for us.
Alain F.
Verified Customer
Nov 2023
Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! Thank you Solace!
Bart V.
Verified Customer
July 2024
Katy advocated for me while I was doing clinical trials for Hep C. She clarified information and disseminated it to family members to keep everyone in the loop. She organized my information, recent lab work and tests into a folder and made sure I was clear with all information and when I was weak, would speak to my team about concerns and questions I had.