Better Health Outcomes

We're tried and true from real people and families. Solace advocates help people get better care.
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Alexa & Hilary’s Story

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to learn how their Solace advocate made all the difference.

Find your Advocate

We're trusted by providers, too.

Advocates improve healthcare for everyone—not just patients.  Read what health professionals have to say about their experience with Solace.

Find your Advocate
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"Solace has made such a difference in the lives of my patients. I’ve gotten to see it firsthand, especially with older patients. Patients are more confident, treated with dignity, and experience better results after working with an advocate."

- Dr. Nelligan

Family Medicine, Marian University
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"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."

- Dr. Anzaldua

Nephrology, St. Vincents Hospital
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"Whether patients are suffering from dementia or recovering from injury, many need help navigating the healthcare system. Solace helps patients develop comprehensive, person-centered care plans that offer support, safety, and dignity."

- Abigail Hedgecock

Always Best Care Senior Services
TRUSTED BY

4.7 Star Rating

1,062 Reviews

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Michelle H.

Verified Customer

Aug 2024

My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.

Ninna M.

Verified Customer

July 2024

I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.

Danh Q.

Verified Customer

Aug 2024

The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!

Karen K.

Verified Customer

July 2024

I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!

Peter H.

Verified Customer

Aug 2024

My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended

Read all of our patient testimonials

4.7 Rating

871 reviews

April L.

Verified Patient

Jan 2024

Having a parent who has gone through cancer and cancer treatment I cannot begin to explain how important Solace and their services are! When your going through a health crisis or new diagnosis its vital to have someone that can look through the doctors notes, take notes at appointments, ask the right questions etc.

Lyn C.

Verified Patient

May 2024

Brandie’s advocacy has proved invaluable in helping us navigate the overwhelming, life changing challenges resulting from a traumatic brain injury. She has not only been of great assistance in choosing the next, best steps in recovery therapies, her billing management services has saved us thousands of dollars in medical billing mistakes and overcharges.

Joe P.

Verified Patient

April 2024

Solace has been by our side to help us deal with our 15 month medical journey with my brother Joe. Our healthcare system is broken and without their professional love and guidance our family would have been, lost, frustrated, and feeling helpless to find answers.

Marianne M.

Verified Patient

May 2024

Brandie has been amazing, she has advocated for our family for a year and a half helping my daughter and my husband with major medical issues. She assists you finding a doctor that cares and will treat you as a person. She has a lot of patience and perseverance. I highly recommend her if you are on Solace and having any issues navigating the complex medical world.

Lindsey R.

Verified Patient

May 2024

Kristy is a truly knowledgeable, resourceful, and compassionate patient advocate. Her experience as a nurse makes a world of difference when navigating health systems and long term care, understanding medical conditions and treatments, and getting to the next steps with tests, referrals, and therapies.

Reviewed & Recommended

4.7 Star Rating

523 Reviews

Elaine M.

Verified Customer

June 2024

Linnea Wiseman is an excellent patient advocate. She has given me excellent advice in dealing with medical issues, personnel, and institutions. Her research into specific health issues is excellent. In situations beyond my knowledge, Linnea has stepped in and advocated for me. Being in a health crisis can be scary and it is comforting to have someone walk you through it.

George A.

Verified Customer

Jan 2024

Melanie focuses on a task and views it from all angles. It’s not about just getting it done but being sure that it’s not incomplete when she finishes what she was asked to do. She has a keen sense of the job at hand and won’t stop until she is satisfied like it was her who was looking for assistance or the one coming up short. She’s strives to bring you a solution and to help you with your need.

Corinne D.

Verified Customer

Nov 2023

Stephanie truly understood my experience as a patient but also how it impacted my life and my career.

Laurie D.

Verified Customer

Dec 2023

Gayle is so much more than advertised. An advocate for my 95 year old father's medical as well as insurance care. She developed a knowledgeable and trusted relationship with Dad's primary care physician which was an extraordinary help with all the time zones involved.

Carol B.

Verified Customer

July 2024

When my mother was recently hospitalized, I felt that I had it all together and was very diligent with talking to the doctors and nurses. After a few days, with diagnosis changing again along with prescriptions and doctors from several different specialties, it became apparent that the communication was breaking down. Solace was such a godsend for us.

Alain F.

Verified Customer

Nov 2023

Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! Thank you Solace!

Bart V.

Verified Customer

July 2024

Katy advocated for me while I was doing clinical trials for Hep C. She clarified information and disseminated it to family members to keep everyone in the loop. She organized my information, recent lab work and tests into a folder and made sure I was clear with all information and when I was weak, would speak to my team about concerns and questions I had.

Financial Help

Cheryl L.

Verified Customer

Aug 2024

Many times, navigating the insurance while dealing with an illness, can be very challenging. My advocate was able to help me better understand what my insurance covers, how to communicate with my insurance company and how to continue to follow up to make sure I’m not paying bills that should be covered by insurance. My advocate is amazing and I highly recommend Solace!

Loved One

Sherry J.

Verified Customer

Aug 2024

My advocate has been helping my mother with some health issues. She is a true professional by researching new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. She truly cares about her clients.

Complex Care
Compassionate

Erica G.

Verified Customer

Aug 2024

Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.

Living Facilities

Jezabel E.

Verified Customer

Aug 2024

My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.

Living Facilities

Florence C.

Verified Customer

Aug 2024

We want to extend our deepest gratitude for all you did for Bruce's mother, Betty, as she was going through the final stages of Alzheimer's. Your professionalism, compassion, and dedication will never be forgotten. You were such a large part of her final care and keeping her comfortable. Thank you, thank you, thank you.

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Michelle H.

Verified Customer

Aug 2024

My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.

Ninna M.

Verified Customer

July 2024

I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.

Danh Q.

Verified Customer

Aug 2024

The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!

Karen K.

Verified Customer

July 2024

I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!

Peter H.

Verified Customer

Aug 2024

My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended

Compassionate
Expert
Complex Care
Loved One
Living Facilities
Financial Help