Abraham B.
Verified Customer
June 2024
My advocate helped us resolve a critical family emergency over Christmas. My mother has Parkinson’s, and we were dealing with a hospital staff that wouldn’t answer phones or return messages. My advocate looked into our case, contacted the physician in charge, and got us the help we needed. I do not know what we would have done without her.
Alexis N.
Verified Customer
May 2024
I want to recommend a Solace advocate to anyone battling kidney disease. He’s been a key factor in helping my husband and me feel more in control, and less out-of-our depth. It’s a hard diagnosis to accept, but since finding our advocate, our family’s quality of life has been that much better.
Karen O.
Verified Customer
May 2024
Dr. Schultz has been a wonderful support for me as I navigate the course of my husband's dementia. His help finding durable medical equipment, quality doctors, and support groups for me has reduced a ton of stress. His personal attention to each phase of this journey is beyond helpful. I can't thank him enough.
Roger H.
Verified Customer
Aug 2024
I suffer from chronic pain. It’s often unbearable, and makes performing everyday tasks feel impossible. My Solace advocate made things manageable. She helped me with my meds, found doctors who specialized in pain management, and was always for support. I really don’t think I’d be able to do this without her.
Malik E.
Verified Customer
July 2024
My stroke was serious and left much of my right side paralyzed. I was truly overwhelmed, not only because I was recovering from a stroke, but because of the massive bill I was left with. My advocate made treatment easy, was there when I needed her, and worked with the hospital to make my bills affordable. I’m forever grateful.
871 reviews
Alain F.
Verified Patient
Nov 2023
Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! Thank you Solace!
Laurie D.
Verified Patient
Dec 2023
Gayle is so much more than advertised. An advocate for my 95 year old father's medical as well as insurance care. She developed a knowledgeable and trusted relationship with Dad's primary care physician which was an extraordinary help with all the time zones involved.
Bria E.
Verified Patient
June 2024
Solace really helped my husband and me understand the information provided by our doctor and make decisions about our care that aligned with our values and our situation.
Elaine M.
Verified Patient
June 2024
Linnea Wiseman is an excellent patient advocate. She has given me excellent advice in dealing with medical issues, personnel, and institutions. Her research into specific health issues is excellent. In situations beyond my knowledge, Linnea has stepped in and advocated for me. Being in a health crisis can be scary and it is comforting to have someone walk you through it.
Juana R.
Verified Patient
Oct 2023
Ketsia is a fountain of information. I'm so lucky Solace connected me to her.
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Michelle H.
Verified Customer
Aug 2024
My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.
Ninna M.
Verified Customer
July 2024
I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.
Danh Q.
Verified Customer
Aug 2024
The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!
Karen K.
Verified Customer
July 2024
I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!
Peter H.
Verified Customer
Aug 2024
My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended
Roy L.
Verified Customer
Aug 2024
I found the pot of gold when I found Solace. I cannot imagine how we could have traversed the intervening years without your guidance. I certainly would have frustratingly spun my wheels trying to find a better residence for my love one. You are singularly responsible for providing my loved one what he desired most: to finish his years in his home.
Francessca R.
Verified Customer
Aug 2024
Caregiving is hard; I'm so glad I found Solace. Caregivers need support too and that support is hard to find. Listening fatigue is real! Keep your friends and use Solace.
Cheryl L.
Verified Customer
Aug 2024
Many times, navigating the insurance while dealing with an illness, can be very challenging. My advocate was able to help me better understand what my insurance covers, how to communicate with my insurance company and how to continue to follow up to make sure I’m not paying bills that should be covered by insurance. My advocate is amazing and I highly recommend Solace!
Chip M.
Verified Customer
Aug 2024
Two words: Life Saver. We were overwhelmed with all the limits on my Dad's Medicare (DIS) Advantage plan and coordinating the care after he had stays in the hospital and skilled nursing. She sorted it all out. She connected all the dots, got his home health care going at his new assisted living residence, and communicated updates all the time. LIFE SAVER! Thank you, Solace!!!
Sherry J.
Verified Customer
Aug 2024
My advocate has been helping my mother with some health issues. She is a true professional by researching new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. She truly cares about her clients.
Andrew P.
Verified Customer
Aug 2024
Our advocate has been an amazing asset to helping me care for my mother. As a caregiver and a son, she was extremely helpful in lessening the burden on myself and giving me more time to focus on my own life. She’s been super patient, understanding, and obviously passionate about helping families in need. I couldn’t recommend her more if you need help improving your family’s lives.
Erica G.
Verified Customer
Aug 2024
Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.
Jezabel E.
Verified Customer
Aug 2024
My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.
Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Brenda W.
Verified Customer
Feb 2024
After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.
Lori S.
Verified Customer
July 2024
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.