Jackie S.
Verified Customer
May 2024
My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.
Lyn C.
Verified Customer
May 2024
Brandie’s advocacy has proved invaluable in helping us navigate the overwhelming, life changing challenges resulting from a traumatic brain injury. She has not only been of great assistance in choosing the next, best steps in recovery therapies, her billing management services has saved us thousands of dollars in medical billing mistakes and overcharges.
Denise S.
Verified Customer
Jan 2024
I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.
Leeza M.
Verified Customer
May 2024
I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!
Michelle H.
Verified Customer
June 2024
My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.
871 reviews
Corinne D.
Verified Patient
Nov 2023
Stephanie truly understood my experience as a patient but also how it impacted my life and my career.
Robert C.
Verified Patient
May 2024
Kristine performed splendidly. My problem was that UHC was not approving our request to allow my wife into an inpatient rehabilitation hospital. The day Kristine began her efforts, the insurance company accepted my wife into the appropriate facility.
Bart V.
Verified Patient
July 2024
Katy advocated for me while I was doing clinical trials for Hep C. She clarified information and disseminated it to family members to keep everyone in the loop. She organized my information, recent lab work and tests into a folder and made sure I was clear with all information and when I was weak, would speak to my team about concerns and questions I had.
George A.
Verified Patient
Jan 2024
Melanie focuses on a task and views it from all angles. It’s not about just getting it done but being sure that it’s not incomplete when she finishes what she was asked to do. She has a keen sense of the job at hand and won’t stop until she is satisfied like it was her who was looking for assistance or the one coming up short. She’s strives to bring you a solution and to help you with your need.
Brian D.
Verified Patient
July 2024
Once I found Solace I was no longer walking "blind" through the healthcare system. I had been sick for some time and was terrified over another lithotripsy and major abdominal surgery. Solace made my life much easier. They navigated me through the system with knowledge, determination, and professionalism. It was like having a "grizzly bear" on my side.
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"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Brenda W.
Verified Customer
Feb 2024
After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.
Lori S.
Verified Customer
July 2024
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.
Abby B.
Verified Customer
July 2024
Ms. Wetherhorn was absolutely critical in the management of scheduling treatment during my hospital stay. Her advocacy made it possible to interface with the neurologists in a timely fashion. She was diligent and gave attention to our needs by providing a voice in the hospital. We can't thank her enough for her efforts.
Douglas B.
Verified Customer
Aug 2024
Words cannot describe how much Solace helped me out during the most difficult time in my life.
Gabby R.
Verified Customer
April 2024
Nan is a wonderful advocate. She is competent, knowledgeable and a true professional. She's been able to help place my mom in the right assisted living facility, get through issues with medicare, obtain appointments with top doctors that were impossible to get, and coordinate all of her ongoing needs. She gets it done. I highly recommend her. Thank you Nan.
Debbie S.
Verified Customer
Jan 2024
I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though our advocate lived out of state she made phone calls on our behalf and made recommendations to help us provide what our loved one needed.
Robby T.
Verified Customer
Jan 2024
It is hard to find words to communicate the gratitude that me and my family have for Solace. They continue to demonstrate competence, compassion, consistency, and professionalism in helping me get needed healthcare six years after having a major auto accident. We are grateful!
Jennifer D.
Verified Customer
Aug 2024
I firmly believe my mother would not have had a good outcome if not for Solace. They were key to everything moving forward with her care.
Joe P.
Verified Customer
April 2024
Solace has been by our side to help us deal with our 15 month medical journey with my brother Joe. Our healthcare system is broken and without their professional love and guidance our family would have been, lost, frustrated, and feeling helpless to find answers.
Lindsey R.
Verified Customer
May 2024
Kristy is a truly knowledgeable, resourceful, and compassionate patient advocate. Her experience as a nurse makes a world of difference when navigating health systems and long term care, understanding medical conditions and treatments, and getting to the next steps with tests, referrals, and therapies.
Brenda L.
Verified Customer
Jan 2024
My Solace advocate gave me hope in our first conversation. Thank you for being with me and helping me to understand, I was so confused. My dad is now thriving in the community you helped me find. Forever grateful to you.
Marianne M.
Verified Customer
May 2024
Brandie has been amazing, she has advocated for our family for a year and a half helping my daughter and my husband with major medical issues. She assists you finding a doctor that cares and will treat you as a person. She has a lot of patience and perseverance. I highly recommend her if you are on Solace and having any issues navigating the complex medical world.
Scott B.
Verified Customer
May 2024
Thank you for helping my husband recover and your assistance with our medications. I hope your platform will benefit others as you helped us.
Michelle H.
Verified Customer
Aug 2024
My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.
Ninna M.
Verified Customer
July 2024
I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.
Danh Q.
Verified Customer
Aug 2024
The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!
Karen K.
Verified Customer
July 2024
I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!
Peter H.
Verified Customer
Aug 2024
My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended