Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Brenda W.
Verified Customer
Feb 2024
After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.
Lori S.
Verified Customer
July 2024
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.
871 reviews
Tanaquil T.
Verified Patient
June 2024
As a physician who suffered a traumatic brain injury and needed very specialized care, Laurie researched my condition and found an excellent neurologist/pain specialist to treat me. She kept me informed every step of the way. I recommend her highly for her commitment and compassion, and plan to work with her on an ongoing basis.
John C.
Verified Patient
June 2024
Carol Anne rocks! She was very professional, helpful, kind, knew her stuff, and answered all of my many, many questions! She was very thorough and diligent. She called when she said she would and took care of all the things she said she would do in a very timely manner. I am very impressed with her superb work ethic.
Nicole A.
Verified Patient
Nov 2023
I had a very helpful conversation with Laura. She is incredibly caring and gives great advice. Thank you for connecting us Solace!
Kevin T.
Verified Patient
Dec 2023
Since my mom was diagnosed with ovarian cancer, it was difficult to find the right care and affordable services to help her. But, Amy took a personal interest in my mother’s welfare and helped us to find caring and affordable in home care providers that were a perfect fit. She has also given us a lot of insight into how to find the benefits mom is qualified for.
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Laura B.
Verified Customer
June 2024
If you look up empathy in a dictionary, my advocate’s face would be there. She helped with my dad, when he was undergoing a lung transplant due to COPD. She listened to the healthcare team, asked the important questions, and built relationships with his entire medical team. She also supported my mom. My advocate made me feel like I had a guardian angel by my side.
Mark L.
Verified Customer
Aug 2024
Two years ago, I was diagnosed with lupus. It was a difficult diagnosis to make, and it’s been even harder to treat. I have to give special praise to my health advocate for her guidance and help through this process. With the help of my advocate, I’m now in a much better medical, physical, and mental state of being. Thank you to Solace for their expertise and knowledge.
Meghan L.
Verified Customer
June 2024
My healthcare advocate is a true hero in my battle against COPD. Her holistic approach and genuine concern for my well-being have been instrumental in my recovery journey. From the moment we first spoke, I felt understood and supported. Their expertise and encouragement have inspired me to take control of my health and live my life to the fullest despite COPD.
Amy B.
Verified Customer
June 2024
Sarah is a compassionate, dedicated, and accomplished nurse practitioner with a specialty in geriatrics -- and, through Solace, helps the loved ones of seniors. She adeptly assisted my family with the complex web of aging and navigating the elder care systems of support. I can not recommend Sarah more highly because of how she guided our family during a challenging and emotionally difficult time.
Kim O.
Verified Customer
Aug 2024
We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.
Jeff M.
Verified Customer
Aug 2024
I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.
Dianne R
Verified Customer
March 2024
My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.
Janice L.
Verified Customer
March 2024
From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.
Alison
Verified Customer
March 2024
Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.
Kim P.
Verified Customer
March 2024
Linnea was extremely helpful in ensuring the best professional and respectful care, coordinating transitions from inpatient to outpatient care and communicating with my healthcare team. She is very willing and eager to help with an emphasis on personalizing her work to my unique situation.
Kara G.
Verified Customer
Feb 2024
Solace changed our lives. Through our advocates work ethic, inability to give up, and compassion for our family she helped us navigate the horribly frustrating insurance world. Our son is severely disabled. She was able to jump right into the chaos and countless insurance denials, pinpoint the issue, then provide solutions.
Frannie S.
Verified Customer
March 2024
Donna is an outstanding advocate! She listened carefully, asked good questions, caught on very quickly to my issue, showed genuine compassion, and best of all, solved my problem in an unbelievably short period of time. I was astounded when she had the result I had been struggling with for MONTHS resolved in 8 DAYS!
Andrew L.
Verified Customer
Aug 2024
Our advocate is very knowledgeable, kind and helpful. I know she is someone I can count on when finding care for a loved one or if I have any questions she is always willing to make time to answer them.
Michelle H.
Verified Customer
Aug 2024
My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.
Ninna M.
Verified Customer
July 2024
I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.
Danh Q.
Verified Customer
Aug 2024
The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!
Karen K.
Verified Customer
July 2024
I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!
Peter H.
Verified Customer
Aug 2024
My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended