Better Health Outcomes

We're tried and true from real people and families. Solace advocates help people get better care.
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Alexa & Hilary’s Story

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to learn how their Solace advocate made all the difference.

Find your Advocate

We're trusted by providers, too.

Advocates improve healthcare for everyone—not just patients.  Read what health professionals have to say about their experience with Solace.

Find your Advocate
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"Solace has made such a difference in the lives of my patients. I’ve gotten to see it firsthand, especially with older patients. Patients are more confident, treated with dignity, and experience better results after working with an advocate."

- Dr. Nelligan

Family Medicine, Marian University
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"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."

- Dr. Anzaldua

Nephrology, St. Vincents Hospital
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"Whether patients are suffering from dementia or recovering from injury, many need help navigating the healthcare system. Solace helps patients develop comprehensive, person-centered care plans that offer support, safety, and dignity."

- Abigail Hedgecock

Always Best Care Senior Services
TRUSTED BY

4.7 Star Rating

1,062 Reviews

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Michelle H.

Verified Customer

Aug 2024

My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.

Ninna M.

Verified Customer

July 2024

I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.

Danh Q.

Verified Customer

Aug 2024

The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!

Karen K.

Verified Customer

July 2024

I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!

Peter H.

Verified Customer

Aug 2024

My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended

Read all of our patient testimonials

4.7 Rating

871 reviews

Gabby R.

Verified Patient

April 2024

Nan is a wonderful advocate. She is competent, knowledgeable and a true professional. She's been able to help place my mom in the right assisted living facility, get through issues with medicare, obtain appointments with top doctors that were impossible to get, and coordinate all of her ongoing needs. She gets it done. I highly recommend her. Thank you Nan.

Robby T.

Verified Patient

Jan 2024

It is hard to find words to communicate the gratitude that me and my family have for Solace. They continue to demonstrate competence, compassion, consistency, and professionalism in helping me get needed healthcare six years after having a major auto accident. We are grateful!

Jennifer D.

Verified Patient

Aug 2024

I firmly believe my mother would not have had a good outcome if not for Solace. They were key to everything moving forward with her care.

Debbie S.

Verified Patient

Jan 2024

I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though our advocate lived out of state she made phone calls on our behalf and made recommendations to help us provide what our loved one needed.

Scott B.

Verified Patient

May 2024

Thank you for helping my husband recover and your assistance with our medications. I hope your platform will benefit others as you helped us.

Reviewed & Recommended

4.7 Star Rating

523 Reviews

Brenda W.

Verified Customer

Feb 2024

After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.

Lori S.

Verified Customer

July 2024

I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.

Abby B.

Verified Customer

July 2024

Ms. Wetherhorn was absolutely critical in the management of scheduling treatment during my hospital stay. Her advocacy made it possible to interface with the neurologists in a timely fashion. She was diligent and gave attention to our needs by providing a voice in the hospital. We can't thank her enough for her efforts.

Douglas B.

Verified Customer

Aug 2024

Words cannot describe how much Solace helped me out during the most difficult time in my life.

Gabby R.

Verified Customer

April 2024

Nan is a wonderful advocate. She is competent, knowledgeable and a true professional. She's been able to help place my mom in the right assisted living facility, get through issues with medicare, obtain appointments with top doctors that were impossible to get, and coordinate all of her ongoing needs. She gets it done. I highly recommend her. Thank you Nan.

Debbie S.

Verified Customer

Jan 2024

I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though our advocate lived out of state she made phone calls on our behalf and made recommendations to help us provide what our loved one needed.

Robby T.

Verified Customer

Jan 2024

It is hard to find words to communicate the gratitude that me and my family have for Solace. They continue to demonstrate competence, compassion, consistency, and professionalism in helping me get needed healthcare six years after having a major auto accident. We are grateful!

Jennifer D.

Verified Customer

Aug 2024

I firmly believe my mother would not have had a good outcome if not for Solace. They were key to everything moving forward with her care.

Joe P.

Verified Customer

April 2024

Solace has been by our side to help us deal with our 15 month medical journey with my brother Joe. Our healthcare system is broken and without their professional love and guidance our family would have been, lost, frustrated, and feeling helpless to find answers.

Lindsey R.

Verified Customer

May 2024

Kristy is a truly knowledgeable, resourceful, and compassionate patient advocate. Her experience as a nurse makes a world of difference when navigating health systems and long term care, understanding medical conditions and treatments, and getting to the next steps with tests, referrals, and therapies.

Brenda L.

Verified Customer

Jan 2024

My Solace advocate gave me hope in our first conversation. Thank you for being with me and helping me to understand, I was so confused. My dad is now thriving in the community you helped me find. Forever grateful to you.

Marianne M.

Verified Customer

May 2024

Brandie has been amazing, she has advocated for our family for a year and a half helping my daughter and my husband with major medical issues. She assists you finding a doctor that cares and will treat you as a person. She has a lot of patience and perseverance. I highly recommend her if you are on Solace and having any issues navigating the complex medical world.

Scott B.

Verified Customer

May 2024

Thank you for helping my husband recover and your assistance with our medications. I hope your platform will benefit others as you helped us.

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Sandra R.

Verified Customer

July 2024

Krista, thank you for helping me get back some of my independence after being diagnosed with Parkinson's. You knew the right doctor to send me to. I really appreciate your help with making appointments, and how you were always there for moral support. Your kindness made all the difference, and your help has been invaluable. We're so thankful to have you.

Diane S.

Verified Customer

July 2024

Abbe is an expert on geriatric care for aging parents, and helped me make plans for my mother. She did a comprehensive search of assisted living facilities near us, and provided a report full of insightful analysis. And when my mother suffered a sudden illness, Abbe went above and beyond to help us to find long term support. We enthusiastically recommend Abbe and her warm, personal touch.

Rhea A.

Verified Customer

July 2024

We got a Solace advocate to help a family member who suffers with kidney disease, and she hit the ground running. She’s very professional and provides timely and detailed updates. She helped us understand exactly what was happening, step by step. We would have never been able to navigate the very complicated healthcare world without her help. She is truly a patient advocate.

Ronald D.

Verified Customer

July 2024

As a Geriatric Care Manager, Ellen Platt gave me trustworthy direction and facilitated reliable services for my dad, who’s 87. She explained how the system worked, and guided me through all the glitches during a very stressful time. Because of her assistance, Dad’s transition from rehab to home went smoothly. I wouldn’t hesitate to recommend Solace in the future.

Henry A.

Verified Customer

July 2024

Because of my chronic illness, I have to work with several different doctors. It’s overwhelming, confusing, and often very stressful. My Solace advocate stepped in and started organizing my appointments and med management without missing a beat. Without him, I would truly be in the dark. I’d highly recommend a patient advocate for anyone with complex care.

Compassionate
Expert
Complex Care
Loved One
Living Facilities
Financial Help