Better Health Outcomes

We're tried and true from real people and families. Solace advocates help people get better care.
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Alexa & Hilary’s Story

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to learn how their Solace advocate made all the difference.

Find your Advocate

We're trusted by providers, too.

Advocates improve healthcare for everyone—not just patients.  Read what health professionals have to say about their experience with Solace.

Find your Advocate
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"Solace has made such a difference in the lives of my patients. I’ve gotten to see it firsthand, especially with older patients. Patients are more confident, treated with dignity, and experience better results after working with an advocate."

- Dr. Nelligan

Family Medicine, Marian University
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"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."

- Dr. Anzaldua

Nephrology, St. Vincents Hospital
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"Whether patients are suffering from dementia or recovering from injury, many need help navigating the healthcare system. Solace helps patients develop comprehensive, person-centered care plans that offer support, safety, and dignity."

- Abigail Hedgecock

Always Best Care Senior Services
TRUSTED BY

4.7 Star Rating

1,062 Reviews

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Michelle H.

Verified Customer

Aug 2024

My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.

Ninna M.

Verified Customer

July 2024

I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.

Danh Q.

Verified Customer

Aug 2024

The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!

Karen K.

Verified Customer

July 2024

I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!

Peter H.

Verified Customer

Aug 2024

My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended

Read all of our patient testimonials

4.7 Rating

871 reviews

Lee C.

Verified Patient

May 2024

I appreciated meeting one on one with my advocate. I also liked that the after visit summary was provided in a timely manner.

Jen M.

Verified Patient

May 2024

We are so fortunate to have found Solace! They initially conducted a needs assessment and created a personalized care plan for our sister. Our advocate also adjusted the care plan as our sister’s needs change and gives us regular updates. Our sister is so happy with the care and companionship, and we are comforted knowing all is well since we don’t live locally.

Brenda L.

Verified Patient

Jan 2024

My Solace advocate gave me hope in our first conversation. Thank you for being with me and helping me to understand, I was so confused. My dad is now thriving in the community you helped me find. Forever grateful to you.

Abby B.

Verified Patient

July 2024

Ms. Wetherhorn was absolutely critical in the management of scheduling treatment during my hospital stay. Her advocacy made it possible to interface with the neurologists in a timely fashion. She was diligent and gave attention to our needs by providing a voice in the hospital. We can't thank her enough for her efforts.

Justin M.

Verified Patient

Jan 2024

Brandie was absolutely amazing!!! I needed to transfer my dad from a facility in Arkansas to a facility in Texas. I did not know where to start. Navigating the Medicare/Medicaid between two states was daunting to me. My friend of mine recommended Brandie and let me tell you she made it happen!!! I couldn’t have done it without Brandie and Solace.

Reviewed & Recommended

4.7 Star Rating

523 Reviews

Laura B.

Verified Customer

June 2024

If you look up empathy in a dictionary, my advocate’s face would be there. She helped with my dad, when he was undergoing a lung transplant due to COPD. She listened to the healthcare team, asked the important questions, and built relationships with his entire medical team. She also supported my mom. My advocate made me feel like I had a guardian angel by my side.

Mark L.

Verified Customer

Aug 2024

Two years ago, I was diagnosed with lupus. It was a difficult diagnosis to make, and it’s been even harder to treat. I have to give special praise to my health advocate for her guidance and help through this process. With the help of my advocate, I’m now in a much better medical, physical, and mental state of being. Thank you to Solace for their expertise and knowledge.

Meghan L.

Verified Customer

June 2024

My healthcare advocate is a true hero in my battle against COPD. Her holistic approach and genuine concern for my well-being have been instrumental in my recovery journey. From the moment we first spoke, I felt understood and supported. Their expertise and encouragement have inspired me to take control of my health and live my life to the fullest despite COPD.

Amy B.

Verified Customer

June 2024

Sarah is a compassionate, dedicated, and accomplished nurse practitioner with a specialty in geriatrics -- and, through Solace, helps the loved ones of seniors. She adeptly assisted my family with the complex web of aging and navigating the elder care systems of support. I can not recommend Sarah more highly because of how she guided our family during a challenging and emotionally difficult time.

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Dianne R

Verified Customer

March 2024

My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.

Janice L.

Verified Customer

March 2024

From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.

Alison

Verified Customer

March 2024

Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.

Kim P.

Verified Customer

March 2024

Linnea was extremely helpful in ensuring the best professional and respectful care, coordinating transitions from inpatient to outpatient care and communicating with my healthcare team. She is very willing and eager to help with an emphasis on personalizing her work to my unique situation.

Kara G.

Verified Customer

Feb 2024

Solace changed our lives. Through our advocates work ethic, inability to give up, and compassion for our family she helped us navigate the horribly frustrating insurance world. Our son is severely disabled. She was able to jump right into the chaos and countless insurance denials, pinpoint the issue, then provide solutions.

Frannie S.

Verified Customer

March 2024

Donna is an outstanding advocate! She listened carefully, asked good questions, caught on very quickly to my issue, showed genuine compassion, and best of all, solved my problem in an unbelievably short period of time. I was astounded when she had the result I had been struggling with for MONTHS resolved in 8 DAYS!

Andrew L.

Verified Customer

Aug 2024

Our advocate is very knowledgeable, kind and helpful. I know she is someone I can count on when finding care for a loved one or if I have any questions she is always willing to make time to answer them.

Financial Help

Cheryl L.

Verified Customer

Aug 2024

Many times, navigating the insurance while dealing with an illness, can be very challenging. My advocate was able to help me better understand what my insurance covers, how to communicate with my insurance company and how to continue to follow up to make sure I’m not paying bills that should be covered by insurance. My advocate is amazing and I highly recommend Solace!

Loved One

Sherry J.

Verified Customer

Aug 2024

My advocate has been helping my mother with some health issues. She is a true professional by researching new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. She truly cares about her clients.

Complex Care
Compassionate

Erica G.

Verified Customer

Aug 2024

Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.

Living Facilities

Jezabel E.

Verified Customer

Aug 2024

My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.

Living Facilities

Florence C.

Verified Customer

Aug 2024

We want to extend our deepest gratitude for all you did for Bruce's mother, Betty, as she was going through the final stages of Alzheimer's. Your professionalism, compassion, and dedication will never be forgotten. You were such a large part of her final care and keeping her comfortable. Thank you, thank you, thank you.

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Michelle H.

Verified Customer

Aug 2024

My advocate was an incredible asset while my cousin battled cancer. She researched oncologists in the central Florida area who specialized in my cousin's specific type of cancer, made phone calls to their offices, took notes that detailed our options and next steps, and communicated her findings with our family. We were immensely grateful to have her support during such a difficult time.

Ninna M.

Verified Customer

July 2024

I am so glad I found Solace. My advocate has been so helpful and genuinely kind. I have gone through so much medically that I was unable to manage it all on my own. She’s helped manage communication between my doctors and my job, and I plan to keep working with her for a while. If you’re struggling with balancing your medical issues with school, work, or just life in general I recommend them.

Danh Q.

Verified Customer

Aug 2024

The folks at Solace have been a wonderful resource, are some of the most knowledgeable professionals I've worked with and are great people! Strongly endorse them to help your loved ones!

Karen K.

Verified Customer

July 2024

I could never have gotten my dad out of the nursing home as quickly as I did without Solace's help! My advocates assistance to myself and my family was invaluable! I would recommend her in a minute for anyone trying to traverse the complicated process of transition and home care for their loved ones. Forever grateful!

Peter H.

Verified Customer

Aug 2024

My advocates skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. She provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses. Highly recommended

Compassionate
Expert
Complex Care
Loved One
Living Facilities
Financial Help