Abby B.
Verified Customer
July 2024
Ms. Wetherhorn was absolutely critical in the management of scheduling treatment during my hospital stay. Her advocacy made it possible to interface with the neurologists in a timely fashion. She was diligent and gave attention to our needs by providing a voice in the hospital. We can't thank her enough for her efforts.
Douglas B.
Verified Customer
Aug 2024
Words cannot describe how much Solace helped me out during the most difficult time in my life.
Gabby R.
Verified Customer
April 2024
Nan is a wonderful advocate. She is competent, knowledgeable and a true professional. She's been able to help place my mom in the right assisted living facility, get through issues with medicare, obtain appointments with top doctors that were impossible to get, and coordinate all of her ongoing needs. She gets it done. I highly recommend her. Thank you Nan.
Debbie S.
Verified Customer
Jan 2024
I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though our advocate lived out of state she made phone calls on our behalf and made recommendations to help us provide what our loved one needed.
Robby T.
Verified Customer
Jan 2024
It is hard to find words to communicate the gratitude that me and my family have for Solace. They continue to demonstrate competence, compassion, consistency, and professionalism in helping me get needed healthcare six years after having a major auto accident. We are grateful!
871 reviews
Liza C.
Verified Patient
Jan 2024
I am so grateful for the knowledge, support, and understanding Laura gave me on our first phone call. Honestly, I wasn’t sure what to expect, how would my “problems” would be perceived by a “stranger on the other end of the phone “? Our phone call flowed easily, she asked all of the questions to understand my situation, and she gave me useful advice.
Jackie S.
Verified Patient
May 2024
My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.
Denise S.
Verified Patient
Jan 2024
I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.
Leeza M.
Verified Patient
May 2024
I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!
Michelle H.
Verified Patient
June 2024
My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.
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"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Elaine M.
Verified Customer
June 2024
Linnea Wiseman is an excellent patient advocate. She has given me excellent advice in dealing with medical issues, personnel, and institutions. Her research into specific health issues is excellent. In situations beyond my knowledge, Linnea has stepped in and advocated for me. Being in a health crisis can be scary and it is comforting to have someone walk you through it.
George A.
Verified Customer
Jan 2024
Melanie focuses on a task and views it from all angles. It’s not about just getting it done but being sure that it’s not incomplete when she finishes what she was asked to do. She has a keen sense of the job at hand and won’t stop until she is satisfied like it was her who was looking for assistance or the one coming up short. She’s strives to bring you a solution and to help you with your need.
Corinne D.
Verified Customer
Nov 2023
Stephanie truly understood my experience as a patient but also how it impacted my life and my career.
Laurie D.
Verified Customer
Dec 2023
Gayle is so much more than advertised. An advocate for my 95 year old father's medical as well as insurance care. She developed a knowledgeable and trusted relationship with Dad's primary care physician which was an extraordinary help with all the time zones involved.
Carol B.
Verified Customer
July 2024
When my mother was recently hospitalized, I felt that I had it all together and was very diligent with talking to the doctors and nurses. After a few days, with diagnosis changing again along with prescriptions and doctors from several different specialties, it became apparent that the communication was breaking down. Solace was such a godsend for us.
Alain F.
Verified Customer
Nov 2023
Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! Thank you Solace!
Bart V.
Verified Customer
July 2024
Katy advocated for me while I was doing clinical trials for Hep C. She clarified information and disseminated it to family members to keep everyone in the loop. She organized my information, recent lab work and tests into a folder and made sure I was clear with all information and when I was weak, would speak to my team about concerns and questions I had.
Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Brenda W.
Verified Customer
Feb 2024
After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.
Lori S.
Verified Customer
July 2024
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.