Better Health Outcomes

We're tried and true from real people and families. Solace advocates help people get better care.
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Alexa & Hilary’s Story

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to learn how their Solace advocate made all the difference.

Find your Advocate

We're trusted by providers, too.

Advocates improve healthcare for everyone—not just patients.  Read what health professionals have to say about their experience with Solace.

Find your Advocate
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"Solace has made such a difference in the lives of my patients. I’ve gotten to see it firsthand, especially with older patients. Patients are more confident, treated with dignity, and experience better results after working with an advocate."

- Dr. Nelligan

Family Medicine, Marian University
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"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."

- Dr. Anzaldua

Nephrology, St. Vincents Hospital
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"Whether patients are suffering from dementia or recovering from injury, many need help navigating the healthcare system. Solace helps patients develop comprehensive, person-centered care plans that offer support, safety, and dignity."

- Abigail Hedgecock

Always Best Care Senior Services
TRUSTED BY

4.7 Star Rating

1,062 Reviews

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Andrew P.

Verified Customer

Aug 2024

Our advocate has been an amazing asset to helping me care for my mother. As a caregiver and a son, she was extremely helpful in lessening the burden on myself and giving me more time to focus on my own life. She’s been super patient, understanding, and obviously passionate about helping families in need. I couldn’t recommend her more if you need help improving your family’s lives.

Erica G.

Verified Customer

Aug 2024

Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.

Jezabel E.

Verified Customer

Aug 2024

My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.

David C.

Verified Customer

Aug 2024

Solace was incredibly helpful as my aunt struggled with a number of healthcare challenges in the last months of her life. My advocate has an inquisitive mind and is able to "translate" medical speak into language that is easy to understand. I would absolutely recommend that anyone facing healthcare challenges should see if Solace can become a part of the solution.

Linda K.

Verified Customer

Aug 2024

We cannot thank our advocate enough for her knowledge, compassion, kindness, patience, understanding and professionalism. Her diligence, attentiveness and conscientiousness relating to navigating the cumbersome and bureaucratic health care system was absolutely amazing. I am in the health care industry and I have never met such a dedicated and strong patient advocate.

Read all of our patient testimonials

4.7 Rating

871 reviews

Liza C.

Verified Patient

Jan 2024

I am so grateful for the knowledge, support, and understanding Laura gave me on our first phone call. Honestly, I wasn’t sure what to expect, how would my “problems” would be perceived by a “stranger on the other end of the phone “? Our phone call flowed easily, she asked all of the questions to understand my situation, and she gave me useful advice.

Jackie S.

Verified Patient

May 2024

My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.

Denise S.

Verified Patient

Jan 2024

I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.

Leeza M.

Verified Patient

May 2024

I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!

Michelle H.

Verified Patient

June 2024

My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.

Reviewed & Recommended

4.7 Star Rating

523 Reviews

Elaine M.

Verified Customer

June 2024

Linnea Wiseman is an excellent patient advocate. She has given me excellent advice in dealing with medical issues, personnel, and institutions. Her research into specific health issues is excellent. In situations beyond my knowledge, Linnea has stepped in and advocated for me. Being in a health crisis can be scary and it is comforting to have someone walk you through it.

George A.

Verified Customer

Jan 2024

Melanie focuses on a task and views it from all angles. It’s not about just getting it done but being sure that it’s not incomplete when she finishes what she was asked to do. She has a keen sense of the job at hand and won’t stop until she is satisfied like it was her who was looking for assistance or the one coming up short. She’s strives to bring you a solution and to help you with your need.

Corinne D.

Verified Customer

Nov 2023

Stephanie truly understood my experience as a patient but also how it impacted my life and my career.

Laurie D.

Verified Customer

Dec 2023

Gayle is so much more than advertised. An advocate for my 95 year old father's medical as well as insurance care. She developed a knowledgeable and trusted relationship with Dad's primary care physician which was an extraordinary help with all the time zones involved.

Carol B.

Verified Customer

July 2024

When my mother was recently hospitalized, I felt that I had it all together and was very diligent with talking to the doctors and nurses. After a few days, with diagnosis changing again along with prescriptions and doctors from several different specialties, it became apparent that the communication was breaking down. Solace was such a godsend for us.

Alain F.

Verified Customer

Nov 2023

Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! Thank you Solace!

Bart V.

Verified Customer

July 2024

Katy advocated for me while I was doing clinical trials for Hep C. She clarified information and disseminated it to family members to keep everyone in the loop. She organized my information, recent lab work and tests into a folder and made sure I was clear with all information and when I was weak, would speak to my team about concerns and questions I had.

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Abraham B.

Verified Customer

June 2024

My advocate helped us resolve a critical family emergency over Christmas. My mother has Parkinson’s, and we were dealing with a hospital staff that wouldn’t answer phones or return messages. My advocate looked into our case, contacted the physician in charge, and got us the help we needed. I do not know what we would have done without her.

Alexis N.

Verified Customer

May 2024

I want to recommend a Solace advocate to anyone battling kidney disease. He’s been a key factor in helping my husband and me feel more in control, and less out-of-our depth. It’s a hard diagnosis to accept, but since finding our advocate, our family’s quality of life has been that much better.

Karen O.

Verified Customer

May 2024

Dr. Schultz has been a wonderful support for me as I navigate the course of my husband's dementia. His help finding durable medical equipment, quality doctors, and support groups for me has reduced a ton of stress. His personal attention to each phase of this journey is beyond helpful. I can't thank him enough.

Roger H.

Verified Customer

Aug 2024

I suffer from chronic pain. It’s often unbearable, and makes performing everyday tasks feel impossible. My Solace advocate made things manageable. She helped me with my meds, found doctors who specialized in pain management, and was always for support. I really don’t think I’d be able to do this without her.

Malik E.

Verified Customer

July 2024

My stroke was serious and left much of my right side paralyzed. I was truly overwhelmed, not only because I was recovering from a stroke, but because of the massive bill I was left with. My advocate made treatment easy, was there when I needed her, and worked with the hospital to make my bills affordable. I’m forever grateful.

Compassionate
Expert
Complex Care
Loved One
Living Facilities
Financial Help