Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Brenda W.
Verified Customer
Feb 2024
After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.
Lori S.
Verified Customer
July 2024
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.
871 reviews
Liza C.
Verified Patient
Jan 2024
I am so grateful for the knowledge, support, and understanding Laura gave me on our first phone call. Honestly, I wasn’t sure what to expect, how would my “problems” would be perceived by a “stranger on the other end of the phone “? Our phone call flowed easily, she asked all of the questions to understand my situation, and she gave me useful advice.
Jackie S.
Verified Patient
May 2024
My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.
Denise S.
Verified Patient
Jan 2024
I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.
Leeza M.
Verified Patient
May 2024
I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!
Michelle H.
Verified Patient
June 2024
My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.
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"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Susan R.
Verified Customer
Aug 2024
I have a great advocate. I’m 73, and my healthcare problems were ignored for so long that I was thinking of ending my life. For a year, it felt impossible to leave the house. My advocate stepped in, actually listened to me, and found me healthcare that works. I’m not yet fully healed, but my advocate is the reason I’m here today.
Emma L.
Verified Customer
July 2024
My wife has dealt with chronic illness for years. There are good periods and bad, and my advocate was there for us every step of the way. She helped me book appointments, taught me about med management, and helped us organize medical records we didn’t even know existed. Thanks to my advocate, I finally feel like I’m in control.
Adrian L.
Verified Customer
June 2024
Our advocate was amazing! She coached us through numerous appointments, did a ton of research on arthritis treatments and guided us through the entire process. She’s down to earth, knowledgeable, and wants what’s best for you. She’s still helping navigate the complicated path of pain management. We couldn't be where we are without her!
Rebecca P.
Verified Customer
June 2024
My mother hurts so much sometimes she can’t walk. After seeing countless doctors, we were starting to lose hope. Normal arthritis treatments weren’t working. Our Solace advocate heard our story and put us in touch with a specialist who actually listened. Within weeks, my mom was on new meds, and was gaining new hope. Thanks so much.
Jakob M.
Verified Customer
Aug 2024
Because of my advocate, I’m able to live a full and meaningful life despite the presence of MS. He found me support, helped manage meds, and checked on me after every treatment. While MS will always be a part of my story, it doesn’t define who I am or what I’m capable of achieving. To anyone facing a diagnosis of MS: You’re not alone.
Julia H.
Verified Customer
Aug 2024
My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.
James P.
Verified Customer
June 2024
For months, my kidney disease was misdiagnosed. I left so many of my doctor’s visits in tears. After four visits to the E.R., I finally decided to get a patient advocate. My advocate put me in touch with a specialist who actually listened, and got me the treatment I needed. If you want to actually get things done, I highly recommend a Solace advocate.
Ally R.
Verified Customer
July 2024
Getting my wife dementia help has been difficult. I felt helpless, and didn’t understand what to do or who to talk to. I went to Solace hoping to find clarity in my role as caregiver and they delivered. Marilyn was personable, caring, and always available. Thanks to her, I’m more able to navigate her medical issues. To anyone considering Solace: do it!
Brian L.
Verified Customer
July 2024
My grandpa has rheumatoid arthritis and is unable to use the computer. There are days when he can’t even hold a phone. Through Solace, I was able to find him a care advocate who could help us both. Our advocate was sincerely interested in finding help not just for my grandpa, but for me too as I learned to be a caretaker. He was invaluable to both of us.
Sandra R.
Verified Customer
July 2024
Krista, thank you for helping me get back some of my independence after being diagnosed with Parkinson's. You knew the right doctor to send me to. I really appreciate your help with making appointments, and how you were always there for moral support. Your kindness made all the difference, and your help has been invaluable. We're so thankful to have you.
Diane S.
Verified Customer
July 2024
Abbe is an expert on geriatric care for aging parents, and helped me make plans for my mother. She did a comprehensive search of assisted living facilities near us, and provided a report full of insightful analysis. And when my mother suffered a sudden illness, Abbe went above and beyond to help us to find long term support. We enthusiastically recommend Abbe and her warm, personal touch.
Rhea A.
Verified Customer
July 2024
We got a Solace advocate to help a family member who suffers with kidney disease, and she hit the ground running. She’s very professional and provides timely and detailed updates. She helped us understand exactly what was happening, step by step. We would have never been able to navigate the very complicated healthcare world without her help. She is truly a patient advocate.
Ronald D.
Verified Customer
July 2024
As a Geriatric Care Manager, Ellen Platt gave me trustworthy direction and facilitated reliable services for my dad, who’s 87. She explained how the system worked, and guided me through all the glitches during a very stressful time. Because of her assistance, Dad’s transition from rehab to home went smoothly. I wouldn’t hesitate to recommend Solace in the future.
Maurice M.
Verified Customer
Jan 2024
Over the past several years my health has been a primary concern to me and my family. Linnea Wiseman has been a godsend during this period. Her knowledge and professionalism have brought me comfort and security. Her attention to detail and relentless research into my healthcare needs has made a huge difference in my well being. Needless to say, I would highly recommend her.
Bria E.
Verified Customer
June 2024
Solace really helped my husband and me understand the information provided by our doctor and make decisions about our care that aligned with our values and our situation.
Elaine M.
Verified Customer
June 2024
Linnea Wiseman is an excellent patient advocate. She has given me excellent advice in dealing with medical issues, personnel, and institutions. Her research into specific health issues is excellent. In situations beyond my knowledge, Linnea has stepped in and advocated for me. Being in a health crisis can be scary and it is comforting to have someone walk you through it.
George A.
Verified Customer
Jan 2024
Melanie focuses on a task and views it from all angles. It’s not about just getting it done but being sure that it’s not incomplete when she finishes what she was asked to do. She has a keen sense of the job at hand and won’t stop until she is satisfied like it was her who was looking for assistance or the one coming up short. She’s strives to bring you a solution and to help you with your need.
Corinne D.
Verified Customer
Nov 2023
Stephanie truly understood my experience as a patient but also how it impacted my life and my career.