Jakob M.
Verified Customer
Aug 2024
Because of my advocate, I’m able to live a full and meaningful life despite the presence of MS. He found me support, helped manage meds, and checked on me after every treatment. While MS will always be a part of my story, it doesn’t define who I am or what I’m capable of achieving. To anyone facing a diagnosis of MS: You’re not alone.
Julia H.
Verified Customer
Aug 2024
My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.
James P.
Verified Customer
June 2024
For months, my kidney disease was misdiagnosed. I left so many of my doctor’s visits in tears. After four visits to the E.R., I finally decided to get a patient advocate. My advocate put me in touch with a specialist who actually listened, and got me the treatment I needed. If you want to actually get things done, I highly recommend a Solace advocate.
Ally R.
Verified Customer
July 2024
Getting my wife dementia help has been difficult. I felt helpless, and didn’t understand what to do or who to talk to. I went to Solace hoping to find clarity in my role as caregiver and they delivered. Marilyn was personable, caring, and always available. Thanks to her, I’m more able to navigate her medical issues. To anyone considering Solace: do it!
Brian L.
Verified Customer
July 2024
My grandpa has rheumatoid arthritis and is unable to use the computer. There are days when he can’t even hold a phone. Through Solace, I was able to find him a care advocate who could help us both. Our advocate was sincerely interested in finding help not just for my grandpa, but for me too as I learned to be a caretaker. He was invaluable to both of us.
871 reviews
Liza C.
Verified Patient
Jan 2024
I am so grateful for the knowledge, support, and understanding Laura gave me on our first phone call. Honestly, I wasn’t sure what to expect, how would my “problems” would be perceived by a “stranger on the other end of the phone “? Our phone call flowed easily, she asked all of the questions to understand my situation, and she gave me useful advice.
Jackie S.
Verified Patient
May 2024
My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.
Denise S.
Verified Patient
Jan 2024
I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.
Leeza M.
Verified Patient
May 2024
I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!
Michelle H.
Verified Patient
June 2024
My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Laura B.
Verified Customer
June 2024
If you look up empathy in a dictionary, my advocate’s face would be there. She helped with my dad, when he was undergoing a lung transplant due to COPD. She listened to the healthcare team, asked the important questions, and built relationships with his entire medical team. She also supported my mom. My advocate made me feel like I had a guardian angel by my side.
Mark L.
Verified Customer
Aug 2024
Two years ago, I was diagnosed with lupus. It was a difficult diagnosis to make, and it’s been even harder to treat. I have to give special praise to my health advocate for her guidance and help through this process. With the help of my advocate, I’m now in a much better medical, physical, and mental state of being. Thank you to Solace for their expertise and knowledge.
Meghan L.
Verified Customer
June 2024
My healthcare advocate is a true hero in my battle against COPD. Her holistic approach and genuine concern for my well-being have been instrumental in my recovery journey. From the moment we first spoke, I felt understood and supported. Their expertise and encouragement have inspired me to take control of my health and live my life to the fullest despite COPD.
Amy B.
Verified Customer
June 2024
Sarah is a compassionate, dedicated, and accomplished nurse practitioner with a specialty in geriatrics -- and, through Solace, helps the loved ones of seniors. She adeptly assisted my family with the complex web of aging and navigating the elder care systems of support. I can not recommend Sarah more highly because of how she guided our family during a challenging and emotionally difficult time.
Kim O.
Verified Customer
Aug 2024
We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.
Jeff M.
Verified Customer
Aug 2024
I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.
Dianne R
Verified Customer
March 2024
My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.
Janice L.
Verified Customer
March 2024
From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.
Alison
Verified Customer
March 2024
Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.
Kim P.
Verified Customer
March 2024
Linnea was extremely helpful in ensuring the best professional and respectful care, coordinating transitions from inpatient to outpatient care and communicating with my healthcare team. She is very willing and eager to help with an emphasis on personalizing her work to my unique situation.
Kara G.
Verified Customer
Feb 2024
Solace changed our lives. Through our advocates work ethic, inability to give up, and compassion for our family she helped us navigate the horribly frustrating insurance world. Our son is severely disabled. She was able to jump right into the chaos and countless insurance denials, pinpoint the issue, then provide solutions.
Frannie S.
Verified Customer
March 2024
Donna is an outstanding advocate! She listened carefully, asked good questions, caught on very quickly to my issue, showed genuine compassion, and best of all, solved my problem in an unbelievably short period of time. I was astounded when she had the result I had been struggling with for MONTHS resolved in 8 DAYS!
Andrew L.
Verified Customer
Aug 2024
Our advocate is very knowledgeable, kind and helpful. I know she is someone I can count on when finding care for a loved one or if I have any questions she is always willing to make time to answer them.
Andrew P.
Verified Customer
Aug 2024
Our advocate has been an amazing asset to helping me care for my mother. As a caregiver and a son, she was extremely helpful in lessening the burden on myself and giving me more time to focus on my own life. She’s been super patient, understanding, and obviously passionate about helping families in need. I couldn’t recommend her more if you need help improving your family’s lives.
Erica G.
Verified Customer
Aug 2024
Solace helped me get through my difficult and atypical journey with breast cancer with knowledgeable, dependable and understanding care. My advocate was available and encouraging throughout my treatment and continued to check up on me long afterward. I felt safe in her capable hands.
Jezabel E.
Verified Customer
Aug 2024
My advocate was extremely helpful in her guidance in my circumstances. She gave great advice on what next steps to take, while also complimenting me on the actions I had already taken to resolve the issue. I would recommend Solace to anyone who is in need of assistance navigating the complexities of health insurance and related fields.
David C.
Verified Customer
Aug 2024
Solace was incredibly helpful as my aunt struggled with a number of healthcare challenges in the last months of her life. My advocate has an inquisitive mind and is able to "translate" medical speak into language that is easy to understand. I would absolutely recommend that anyone facing healthcare challenges should see if Solace can become a part of the solution.
Linda K.
Verified Customer
Aug 2024
We cannot thank our advocate enough for her knowledge, compassion, kindness, patience, understanding and professionalism. Her diligence, attentiveness and conscientiousness relating to navigating the cumbersome and bureaucratic health care system was absolutely amazing. I am in the health care industry and I have never met such a dedicated and strong patient advocate.