Better Health Outcomes

We're tried and true from real people and families. Solace advocates help people get better care.
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Alexa & Hilary’s Story

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to learn how their Solace advocate made all the difference.

Find your Advocate

We're trusted by providers, too.

Advocates improve healthcare for everyone—not just patients.  Read what health professionals have to say about their experience with Solace.

Find your Advocate
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"Solace has made such a difference in the lives of my patients. I’ve gotten to see it firsthand, especially with older patients. Patients are more confident, treated with dignity, and experience better results after working with an advocate."

- Dr. Nelligan

Family Medicine, Marian University
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"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."

- Dr. Anzaldua

Nephrology, St. Vincents Hospital
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"Whether patients are suffering from dementia or recovering from injury, many need help navigating the healthcare system. Solace helps patients develop comprehensive, person-centered care plans that offer support, safety, and dignity."

- Abigail Hedgecock

Always Best Care Senior Services
TRUSTED BY

4.7 Star Rating

1,062 Reviews

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Abraham B.

Verified Customer

June 2024

My advocate helped us resolve a critical family emergency over Christmas. My mother has Parkinson’s, and we were dealing with a hospital staff that wouldn’t answer phones or return messages. My advocate looked into our case, contacted the physician in charge, and got us the help we needed. I do not know what we would have done without her.

Alexis N.

Verified Customer

May 2024

I want to recommend a Solace advocate to anyone battling kidney disease. He’s been a key factor in helping my husband and me feel more in control, and less out-of-our depth. It’s a hard diagnosis to accept, but since finding our advocate, our family’s quality of life has been that much better.

Karen O.

Verified Customer

May 2024

Dr. Schultz has been a wonderful support for me as I navigate the course of my husband's dementia. His help finding durable medical equipment, quality doctors, and support groups for me has reduced a ton of stress. His personal attention to each phase of this journey is beyond helpful. I can't thank him enough.

Roger H.

Verified Customer

Aug 2024

I suffer from chronic pain. It’s often unbearable, and makes performing everyday tasks feel impossible. My Solace advocate made things manageable. She helped me with my meds, found doctors who specialized in pain management, and was always for support. I really don’t think I’d be able to do this without her.

Malik E.

Verified Customer

July 2024

My stroke was serious and left much of my right side paralyzed. I was truly overwhelmed, not only because I was recovering from a stroke, but because of the massive bill I was left with. My advocate made treatment easy, was there when I needed her, and worked with the hospital to make my bills affordable. I’m forever grateful.

Read all of our patient testimonials

4.7 Rating

871 reviews

Liza C.

Verified Patient

Jan 2024

I am so grateful for the knowledge, support, and understanding Laura gave me on our first phone call. Honestly, I wasn’t sure what to expect, how would my “problems” would be perceived by a “stranger on the other end of the phone “? Our phone call flowed easily, she asked all of the questions to understand my situation, and she gave me useful advice.

Jackie S.

Verified Patient

May 2024

My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.

Denise S.

Verified Patient

Jan 2024

I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.

Leeza M.

Verified Patient

May 2024

I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!

Michelle H.

Verified Patient

June 2024

My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.

Reviewed & Recommended

4.7 Star Rating

523 Reviews

Laura B.

Verified Customer

June 2024

If you look up empathy in a dictionary, my advocate’s face would be there. She helped with my dad, when he was undergoing a lung transplant due to COPD. She listened to the healthcare team, asked the important questions, and built relationships with his entire medical team. She also supported my mom. My advocate made me feel like I had a guardian angel by my side.

Mark L.

Verified Customer

Aug 2024

Two years ago, I was diagnosed with lupus. It was a difficult diagnosis to make, and it’s been even harder to treat. I have to give special praise to my health advocate for her guidance and help through this process. With the help of my advocate, I’m now in a much better medical, physical, and mental state of being. Thank you to Solace for their expertise and knowledge.

Meghan L.

Verified Customer

June 2024

My healthcare advocate is a true hero in my battle against COPD. Her holistic approach and genuine concern for my well-being have been instrumental in my recovery journey. From the moment we first spoke, I felt understood and supported. Their expertise and encouragement have inspired me to take control of my health and live my life to the fullest despite COPD.

Amy B.

Verified Customer

June 2024

Sarah is a compassionate, dedicated, and accomplished nurse practitioner with a specialty in geriatrics -- and, through Solace, helps the loved ones of seniors. She adeptly assisted my family with the complex web of aging and navigating the elder care systems of support. I can not recommend Sarah more highly because of how she guided our family during a challenging and emotionally difficult time.

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Dianne R

Verified Customer

March 2024

My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.

Janice L.

Verified Customer

March 2024

From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.

Alison

Verified Customer

March 2024

Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.

Kim P.

Verified Customer

March 2024

Linnea was extremely helpful in ensuring the best professional and respectful care, coordinating transitions from inpatient to outpatient care and communicating with my healthcare team. She is very willing and eager to help with an emphasis on personalizing her work to my unique situation.

Kara G.

Verified Customer

Feb 2024

Solace changed our lives. Through our advocates work ethic, inability to give up, and compassion for our family she helped us navigate the horribly frustrating insurance world. Our son is severely disabled. She was able to jump right into the chaos and countless insurance denials, pinpoint the issue, then provide solutions.

Frannie S.

Verified Customer

March 2024

Donna is an outstanding advocate! She listened carefully, asked good questions, caught on very quickly to my issue, showed genuine compassion, and best of all, solved my problem in an unbelievably short period of time. I was astounded when she had the result I had been struggling with for MONTHS resolved in 8 DAYS!

Andrew L.

Verified Customer

Aug 2024

Our advocate is very knowledgeable, kind and helpful. I know she is someone I can count on when finding care for a loved one or if I have any questions she is always willing to make time to answer them.

Compassionate

Donald P.

Verified Customer

Aug 2024

Timothy went above and beyond in helping my family when my wife was diagnosed with Alzheimer’s. His ability to remain calm and suggest the proper care was relieving. He helped me research options, talked to medical staff, and ensured my wife’s wishes were being met. Thanks so much.

Living Facilities

Jeff M.

Verified Customer

Aug 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Loved One

Kim O.

Verified Customer

Aug 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Loved One

Sasha T.

Verified Customer

Aug 2024

We found Georganne when a family member received a frightening cancer diagnosis. As a nurse, I know how often details are missed when several teams and specialists are involved. Georganne was a great listener, clearly explained the scope of her role, and agreed to get started right away. I highly recommended Georganne to anyone trying to navigate any type of new treatment plan.

Expert

Julia H.

Verified Customer

Aug 2024

My advocate has been helping my mother with her Parkinson’s care. She’s a true professional, and researches new ideas for both conventional and alternative treatments. She is thorough and is a great advocate. She asks the pertinent questions and is persistent with medical personnel on my mother's behalf. I can tell she truly cares about my mom.

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Sandra R.

Verified Customer

July 2024

Krista, thank you for helping me get back some of my independence after being diagnosed with Parkinson's. You knew the right doctor to send me to. I really appreciate your help with making appointments, and how you were always there for moral support. Your kindness made all the difference, and your help has been invaluable. We're so thankful to have you.

Diane S.

Verified Customer

July 2024

Abbe is an expert on geriatric care for aging parents, and helped me make plans for my mother. She did a comprehensive search of assisted living facilities near us, and provided a report full of insightful analysis. And when my mother suffered a sudden illness, Abbe went above and beyond to help us to find long term support. We enthusiastically recommend Abbe and her warm, personal touch.

Rhea A.

Verified Customer

July 2024

We got a Solace advocate to help a family member who suffers with kidney disease, and she hit the ground running. She’s very professional and provides timely and detailed updates. She helped us understand exactly what was happening, step by step. We would have never been able to navigate the very complicated healthcare world without her help. She is truly a patient advocate.

Ronald D.

Verified Customer

July 2024

As a Geriatric Care Manager, Ellen Platt gave me trustworthy direction and facilitated reliable services for my dad, who’s 87. She explained how the system worked, and guided me through all the glitches during a very stressful time. Because of her assistance, Dad’s transition from rehab to home went smoothly. I wouldn’t hesitate to recommend Solace in the future.

Henry A.

Verified Customer

July 2024

Because of my chronic illness, I have to work with several different doctors. It’s overwhelming, confusing, and often very stressful. My Solace advocate stepped in and started organizing my appointments and med management without missing a beat. Without him, I would truly be in the dark. I’d highly recommend a patient advocate for anyone with complex care.

Compassionate
Expert
Complex Care
Loved One
Living Facilities
Financial Help