Jennifer D.
Verified Customer
Aug 2024
I firmly believe my mother would not have had a good outcome if not for Solace. They were key to everything moving forward with her care.
Joe P.
Verified Customer
April 2024
Solace has been by our side to help us deal with our 15 month medical journey with my brother Joe. Our healthcare system is broken and without their professional love and guidance our family would have been, lost, frustrated, and feeling helpless to find answers.
Lindsey R.
Verified Customer
May 2024
Kristy is a truly knowledgeable, resourceful, and compassionate patient advocate. Her experience as a nurse makes a world of difference when navigating health systems and long term care, understanding medical conditions and treatments, and getting to the next steps with tests, referrals, and therapies.
Brenda L.
Verified Customer
Jan 2024
My Solace advocate gave me hope in our first conversation. Thank you for being with me and helping me to understand, I was so confused. My dad is now thriving in the community you helped me find. Forever grateful to you.
Marianne M.
Verified Customer
May 2024
Brandie has been amazing, she has advocated for our family for a year and a half helping my daughter and my husband with major medical issues. She assists you finding a doctor that cares and will treat you as a person. She has a lot of patience and perseverance. I highly recommend her if you are on Solace and having any issues navigating the complex medical world.
871 reviews
Liza C.
Verified Patient
Jan 2024
I am so grateful for the knowledge, support, and understanding Laura gave me on our first phone call. Honestly, I wasn’t sure what to expect, how would my “problems” would be perceived by a “stranger on the other end of the phone “? Our phone call flowed easily, she asked all of the questions to understand my situation, and she gave me useful advice.
Jackie S.
Verified Patient
May 2024
My dad was involved in a dreadful rehabilitation nightmare following a surgery and we desperately needed an expert to step in and help us fight for my dad’s rights as a patient. After finding Solace I immediately felt like a weight had been lifted off my shoulders. My advocate shared her expertise and passion for what she does, and was also just so incredibly easy to talk to.
Denise S.
Verified Patient
Jan 2024
I have been using Claudia to assist me with navigating the medical world since the diagnosis of my Dad's cancer. Claudia has been exceptional in providing feedback for me with interpreting my father's numerous test results and labs. She has assisted us also by giving us questions to ask my Dad's doctors so that we can be assured that he is being provided the best care possible.
Leeza M.
Verified Patient
May 2024
I am so grateful I found Claudia on Solace! She took our son's extremely complex medical history and helped me find a team of providers that not only meet our needs but also provide us with the type of support we want. She takes extremely stressful and overwhelming situations and makes you feel seen and heard and she takes a thoughtful approach to support you!
Michelle H.
Verified Patient
June 2024
My heart will forever be grateful for the sheer experience of relief during the absolute most difficult times in my life. I didn’t have to think about the process of hospice for both my father in law or my dad. Within hours Solace had them both home for me to have the privilege of final day care. Though they were difficult days I wouldn’t have wanted it any other way.
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
Solace Reviewed by
"Solace makes a difference in the lives of the patients they work with. Especially with older patients, I’ve gotten to see it firsthand and the more patients that learn and know about Solace, the better their results, and our healthcare system will be."
Family Medicine, Marian University
"When patients are going through challenges related to their care, I’ve seen Solace make a difference in their lives. Give Solace a chance, you won’t regret it."
Nephrology, St. Vincents Hospital
"Having access to healthcare advocates simply works. I highly recommend that my patients consider working with Solace if they are having issues or concerns with their health that the healthcare system isn’t addressing."
Radiation Oncology, NYU
Solace
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Non tellus orci ac auctor augue mauris, augue neque gravida, Solace Partner.
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Deb O.
Verified Customer
March 2024
I was connected to Melanie through Solace. My mom lost a daughter in June and 8 months later about to lose her husband. Mom didn’t know who to call for in-home nursing and care when she began hospice. Our advocate talked to my Mom and totally put her mind at ease and gave her enough information to feel confident enough on which way to go and who to call. 100% recommend.
William L.
Verified Customer
April 2024
Solace was a much needed support when we were facing a terminal illness and all that goes with it. Our advocate as a RN was able to give us peace of mind on medical issues we were facing and her staff came in to give the primary caregiver a much needed break. I wish we had found them sooner as it would have made the end of life process much better.
Barbara K.
Verified Customer
April 2024
Thank you so much for working with the local hospital on getting a coding error fixed. I was dealing with this for two years ($9000 bill) and the bill had gone to a collection agency. I’m not sure I could have ever gotten the hospital’s attention despite filing an appeal and everything else I had done. The hospital completely wiped off my bill plus another little bill.
Ben W.
Verified Customer
April 2024
Solace has been a godsend to my wife and I. Our advocate's knowledge and go-get-em work ethics are a few of the reasons I will keep her info to continue to use and recommend to anyone in need of her services.
Kristen T.
Verified Customer
April 2024
Carol Anne exuded strength, expertise and support for my family during an extremely challenging and uncertain time with my brother’s well-being. Her understanding of all facets of the healthcare industry helped get our voices heard and the hard questions answered. She advocated for our family with calmness and compassion; always prioritizing our wellbeing.
Angela C.
Verified Customer
April 2024
I unexpectedly became an inpatient due to severe pancreatitis after a procedure. Melanie took over all my bills, STD paperwork and medical care. I was basically in a coma due to the heavy sedation. I was hospitalized for 3 weeks. I almost lost my fight at one point. But with Melanie at the wheel I was able to recover and concentrate on my rehabilitation.
Caren W.
Verified Customer
Jan 2024
My advocate's assessment and medical experience saved my life. Thank you Solace!
Alex K.
Verified Customer
Feb 2024
Katy is fantastic. She stepped in at a very stressful period for my family and helped us navigate a world that was foreign to us. After days of frustration trying to navigate a hospital system with little luck/progress, Katy stepped in and immediately got us moving in the right direction. We would highly recommend Katy to Solace users.
Ally F.
Verified Customer
Feb 2024
Linda knows her area in the medical field ... She astonishes me with her knowledge and important and appropriate recommendations ... When something needs to be done she takes care of it immediately as in phoning the pharmacy, calling the doctor or arranging medical services. As a result, she gave me a sense of security.
Justin M.
Verified Customer
Jan 2024
Brandie was absolutely amazing!!! I needed to transfer my dad from a facility in Arkansas to a facility in Texas. I did not know where to start. Navigating the Medicare/Medicaid between two states was daunting to me. My friend of mine recommended Brandie and let me tell you she made it happen!!! I couldn’t have done it without Brandie and Solace.
Jonathan D.
Verified Customer
April 2024
When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.
Alicia W.
Verified Customer
Aug 2024
Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.
Megan L.
Verified Customer
Feb 2024
Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.
Robert C.
Verified Customer
May 2024
Kristine performed splendidly. My problem was that UHC was not approving our request to allow my wife into an inpatient rehabilitation hospital. The day Kristine began her efforts, the insurance company accepted my wife into the appropriate facility.
Elena P.
Verified Customer
Jan 2024
Laura was absolutely fabulous! She was professional, knowledgeable and above all compassionate! From our first conversation on Solace she offered really insightful advice, even before I officially signed with her. She has a lot of experience and knowledge navigating the health care system!
Juana R.
Verified Customer
Oct 2023
Ketsia is a fountain of information. I'm so lucky Solace connected me to her.
Carla S.
Verified Customer
Dec 2023
Ken’s dedication and kindness made the process stress-free and he got us an amazing result! Highly recommend!
Tara P.
Verified Customer
May 2024
We can’t imagine going through this process without Solace. They have helped us understand our care, figure out how to pay for treatments, and talked us through the personal challenges we’ve faced along the way. We feel so much calmer with them by our side.